Customer1 Busforfun
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Recent activity by Customer1 Busforfun-
Is my bus confirmed?
To know the status of a trip you have booked, please send an email to helpdesk@busforfun.com.
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How do I find my bus after the event?
The bus leaves from the same spot in the parking lot where it arrived before the event; if you are traveling only for the return trip, you will get access to the position of the bus through the Wha...
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Is there a WhatsApp group?
Yes, a WhatsApp group is created one or two days prior to departure. If you did not insert a phone number while booking your ticket, please send an email to helpdesk@busforfun.com and specify your ...
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At what time does the bus leave?
The bus leaves 45 minutes after the end of the event.
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Where will I receive the ticket?
You will receive the ticket via email at the address you have inserted while booking; if you travel with other people, you will still get one ticket that is valid for all of the passengers travelin...
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Can I change the name on the ticket?
Yes, you can change the name on the ticket up to 72 hours prior to departure by sending an email to helpdesk@busforfun.com and specifying all the details of your booking.
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I wrote my email incorrectly and I did not receive my ticket, what should I do?
Please send an email to helpdesk@busforfun.com and specify the email address you have used to book your ticket, we will send the ticket again to the right email address.
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My trip was cancelled, will I get refunded?
Yes, in case your trip gets cancelled you get an automatic refund on the card you have used to book your ticket. The refund can take up to 30 days.
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Can I bring a luggage or my skiing equipment on the bus? Can I leave my stuff on the bus during the event?
Yes, you can bring a luggage or your skiing equipment. You can also leave on the bus the personal effects you do not need during the event, but please remember that the items you leave are not cove...
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How does the insurance on the trip work?
The insurance policy called “Assicura il tuo viaggio” (trad. “Ensure your trip”) can be bought with your bus ticket and can ensure you in case you cannot attend the event. Please check the informat...