Customer1 Busforfun
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Articles
Votes on activity by Customer1 Busforfun-
Can underage people travel alone?
Underage people can travel alone after they turn 15. Please check here the conditions for transportation of underage people.
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I wrote my email incorrectly and I did not receive my ticket, what should I do?
Please send an email to helpdesk@busforfun.com and specify the email address you have used to book your ticket, we will send the ticket again to the right email address.
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Is the ticket for the event included?
The entrance ticket for the event is included only when explicitly stated, otherwise it is not.
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My trip was cancelled, will I get refunded?
Yes, in case your trip gets cancelled you get an automatic refund on the card you have used to book your ticket. The refund can take up to 30 days.
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Can I change the name on the ticket?
Yes, you can change the name on the ticket up to 72 hours prior to departure by sending an email to helpdesk@busforfun.com and specifying all the details of your booking.
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How does the insurance on the trip work?
The insurance policy called “Assicura il tuo viaggio” (trad. “Ensure your trip”) can be bought with your bus ticket and can ensure you in case you cannot attend the event. Please check the informat...
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Where will I receive the ticket?
You will receive the ticket via email at the address you have inserted while booking; if you travel with other people, you will still get one ticket that is valid for all of the passengers travelin...
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Is my bus confirmed?
To know the status of a trip you have booked, please send an email to helpdesk@busforfun.com.
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I will not travel anymore, can I get a refund?
Yes, but you need to request the refund up to 15 days prior to departure. If you want to get a refund, please send an email to helpdesk@busforfun.com. You will receive a voucher of the value of you...
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How much does a ticket cost?
The price you see on our website is on promotion: early birds pay less!